News for 'passenger experience'

Fliers protest as SpiceJet delays disrupt travel plans

Fliers protest as SpiceJet delays disrupt travel plans

Rediff.com30 Apr 2026

SpiceJet passengers experienced significant disruptions as flights were cancelled and delayed, leading to chaos at airports and a barrage of complaints on social media.

Air India introduces basic fare category without complimentary meals

Air India introduces basic fare category without complimentary meals

Rediff.com17 Jun 2026

Loss-making Air India has introduced a new 'Basic Fare' category for select domestic flights, which does not include complimentary meals, as part of its efforts to trim expenses amid rising operational costs.

Noida International Airport takes flight, IndiGo makes inaugural landing

Noida International Airport takes flight, IndiGo makes inaugural landing

Rediff.com15 Jun 2026

Noida International Airport has officially commenced flight operations with an IndiGo flight from Lucknow making the inaugural landing, followed by a takeoff to Lucknow, carrying 172 villagers whose land was acquired for the project.

2026 Tata Tiago Review: Nobody expected this feature in a CNG car

2026 Tata Tiago Review: Nobody expected this feature in a CNG car

Rediff.com19 Jun 2026

With features usually seen in more expensive cars and segment-first paddle shifters, the Tiago offers excellent value for money, says Rajesh Alva/Rediff.com.

Air India Unveils First Refurbished Boeing 787-8 After $400M Investment

Air India Unveils First Refurbished Boeing 787-8 After $400M Investment

Rediff.com13 Apr 2026

Air India's first refurbished Boeing 787-8 aircraft has landed in Delhi, marking a milestone in the airline's USD 400 million investment plan to upgrade its wide-body fleet. The aircraft features comprehensive interior upgrades, including new seats and in-flight entertainment systems.

Ahmedabad plane crash: One year later, grief and fear persist

Ahmedabad plane crash: One year later, grief and fear persist

Rediff.com9 Jun 2026

One year after the devastating AI 171 plane crash in Ahmedabad, the profound grief and lasting trauma continue to haunt the victims' families and eyewitnesses, many of whom still struggle with a deep-seated fear of flying and the indelible scars of their loss.

Air India plans to complete B787-8 retrofit by Q1 2028

Air India plans to complete B787-8 retrofit by Q1 2028

Rediff.com20 Apr 2026

Air India is undertaking a $400 million programme to modernise its legacy fleet, with plans to complete the retrofit of its entire Boeing 787-8 fleet by the first quarter of 2028 and its Boeing 777 fleet by 2029.

AI 171 Crash: 'Families Of 260 People Are Waiting For Answers'

AI 171 Crash: 'Families Of 260 People Are Waiting For Answers'

Rediff.com2 days ago

'A lot of people feel there is pressure on the AAIB not to go against Boeing or GE -- both enormous American companies.' 'If the AAIB implicates Boeing or GE, it will impact their sales.' 'If their sales are impacted, jobs are lost in the United States. No government would willingly do that.'

How Air India Is Modernising Its Long-Haul Fleet

How Air India Is Modernising Its Long-Haul Fleet

Rediff.com19 Apr 2026

Air India is upgrading its fleet of Boeing 787-8 aircraft, crucial for its long-haul operations, with retrofitting expected to be completed by early 2028. The airline has already received its first retrofitted plane, featuring a three-class configuration.

Top cop terms AI171 crash as 'most painful' chapter of his career

Top cop terms AI171 crash as 'most painful' chapter of his career

Rediff.com11 Jun 2026

Gujarat's Director General of Police Gyanendra Singh Malik describes the devastating Air India crash in Ahmedabad a year ago, which killed 260 people, as the 'most painful' chapter of his career, highlighting the unprecedented speed of the emergency response and DNA identification process.

Review: New Honda City Hybrid Is Jack Of All Trades And Masters A Few

Review: New Honda City Hybrid Is Jack Of All Trades And Masters A Few

Rediff.com30 May 2026

The new City hybrid might seem expensive at Rs 21 lakh but offers a hybrid powertrain with excellent efficiency plus more aggressive styling.

Death toll would have been higher if...: Ahmedabad plane crash saviour

Death toll would have been higher if...: Ahmedabad plane crash saviour

Rediff.com10 Jun 2026

Satinder Singh Sandhu, a supervisor with 108 Emergency Services, recounts the horrific scenes and his biggest regret from the AI-171 plane crash in Ahmedabad, which claimed 260 lives.

The Last Trip With My Father

The Last Trip With My Father

Rediff.com1 days ago

At Kolga Aabla, the closest beach to her grandmother's home, at the edge of a birch forest, we immersed her balance ashes. It was a sombre, precious day for both of us. But a day that also brought long-needed closure. My mother's spirit, chained for so many years in a Parkinson's-locked body, was free. But my father came back from the beach a visibly older man.

AI-171 crash: Forensic scientists recall trauma of identifying victims

AI-171 crash: Forensic scientists recall trauma of identifying victims

Rediff.com11 Jun 2026

A year after the devastating AI-171 Dreamliner crash near Ahmedabad, forensic scientists recount the immense emotional and scientific challenges faced in identifying the 260 victims. The director of Gujarat Directorate of Forensic Sciences, H P Sanghvi, shared the indelible image of a severed hand, symbolising the terror and the team's dedication.

10 Partition Dramas You Must Watch

10 Partition Dramas You Must Watch

Rediff.com15 Jun 2026

Imtiaz Ali's new film Main Vaapas Aaunga is set to delve into the enduring trauma of the 1947 Partition, continuing Bollywood's complex cinematic journey of depicting one of history's most violent and impactful events.

Tata Tiago Facelift Redefines Entry-Level Hatchbacks

Tata Tiago Facelift Redefines Entry-Level Hatchbacks

Rediff.com29 May 2026

Tata Motors' 2026 Tiago facelift is a tech-loaded and safety-focused entry-level hatchback, with prices starting at Rs 4.69 lakh.

Sedans Hold Ground In Luxury Market Despite SUV Wave

Sedans Hold Ground In Luxury Market Despite SUV Wave

Rediff.com2 Jun 2026

While SUVs have steadily gained share across the industry, data shows that nearly three in 10 luxury vehicles sold in India are sedans, highlighting the segment's resilience despite years of SUV-led growth.

Miraculous Escape For Tourists From Rhino

Miraculous Escape For Tourists From Rhino

Rediff.com19 May 2026

The incident took place during a routine jungle safari inside the UNESCO World Heritage site in Assam.

Bargi survivor alleges negligence, recalls last-minute rush for life jackets

Bargi survivor alleges negligence, recalls last-minute rush for life jackets

Rediff.com1 May 2026

A woman from Delhi recounts the harrowing experience of a boat capsizing at Bargi Dam in Madhya Pradesh, highlighting alleged negligence and lack of safety measures.

Supriya Sule's Car Hit Due To Reckless Driving On Expressway

Supriya Sule's Car Hit Due To Reckless Driving On Expressway

Rediff.com9 May 2026

NCP (SP) working president Supriya Sule reported that her car was hit by another vehicle on the Mumbai-Pune Expressway due to reckless driving. Sule and her companions are safe, and she has urged motorists to prioritise road safety.

'We Treat Retirement Like A Distant Destination'

'We Treat Retirement Like A Distant Destination'

Rediff.com5 Jun 2026

If you have ever said 'I'll sort retirement later,' now is when 'later' begins.

Delhi Metro Partners With Airtel Bank For NCMC Cards

Delhi Metro Partners With Airtel Bank For NCMC Cards

Rediff.com10 May 2026

The Delhi Metro Rail Corporation has partnered with Airtel Payments Bank to launch co-branded RuPay National Common Mobility Cards (NCMC), enabling seamless payments across various transit networks nationwide.

Is The Tata Legacy Losing Its Shine?

Is The Tata Legacy Losing Its Shine?

Rediff.com27 Apr 2026

Three disappointing experiences with Tata companies made me question whether the group's historic values of customer focus and accountability are slowly fading, notes Dr N Ravichandran.

Sri Lanka airport lease near China-controlled Hambantota port opens door for India

Sri Lanka airport lease near China-controlled Hambantota port opens door for India

Rediff.com17 May 2026

India is closely monitoring Sri Lanka's decision to offer foreign investors control of an airport near the China-controlled Hambantota port, as it could present a rare opening for Indian firms seeking strategic footholds in the Indian Ocean.

At 89, My Father Chose Ayodhya, Varanasi, Sikkim

At 89, My Father Chose Ayodhya, Varanasi, Sikkim

Rediff.com3 Jun 2026

Sacred spots and soaring peaks: Bucket-listing across the heartland. Roopa Unnikrishnan and her father journey through the heart of India.

PV Sindhu Describes 'Scary' Dubai Airport Experience Amid Gulf Crisis

PV Sindhu Describes 'Scary' Dubai Airport Experience Amid Gulf Crisis

Rediff.com1 Mar 2026

Two-time Olympic medallist PV Sindhu recounts a 'tense and scary' experience at Dubai International Airport after an explosion occurred nearby, amidst escalating tensions in the Gulf region.

Chandrasekaran addresses Air India staff, stresses transformation & safety

Chandrasekaran addresses Air India staff, stresses transformation & safety

Rediff.com11 Apr 2026

Tata Sons Chairman N Chandrasekaran addressed Air India employees, acknowledging the airline's challenging phase while reaffirming the Tata Group's commitment to its long-term transformation, focusing on service quality, safety, and operational improvements.

Coolcations Drive Summer Travel Surge

Coolcations Drive Summer Travel Surge

Rediff.com13 May 2026

As temperatures soar, booking queries have surged by double digits -- going up to 125 per cent -- for destinations like Kashmir, Shillong, Gangtok, Munnar, Leh, Rishikesh, Guwahati, Imphal, Kodaikanal and the Andamans.

After GST-led surge, car sales growth may decelerate in FY27

After GST-led surge, car sales growth may decelerate in FY27

Rediff.com13 Apr 2026

India's passenger vehicle (PV) industry is projected to experience moderated growth in FY27, following a strong rebound in H2FY26, primarily due to the high base effect, absorbed pent-up demand, and the lingering impact of geopolitical tensions in West Asia.

World's Best Airport Washrooms

World's Best Airport Washrooms

Rediff.com23 Apr 2026

According to the annual World Airport Awards by Skytrax, Hong Kong International Airport has been named the 2026 winner for the finest airport restrooms.

11 women booked for singing loudly on Bengaluru Metro

11 women booked for singing loudly on Bengaluru Metro

Rediff.com20 Mar 2026

A group of eleven women were booked for allegedly creating a nuisance and disturbing other passengers on the Bengaluru metro by singing loudly. The incident occurred on March 15th, leading to delays and inconvenience for fellow commuters.

The Ordeal Of An IndiGo Passenger

The Ordeal Of An IndiGo Passenger

Rediff.com5 Dec 2025

'They collected our passports and boarding passes. The chaos continued. There was no coordination amongst the IndiGo staff and airport staff.'

'Worst airline experience': Siraj slams Air India

'Worst airline experience': Siraj slams Air India

Rediff.com27 Nov 2025

Mohammed Siraj has expressed his frustration and disappointment over the delay of his Air India Express flight on Wednesday.

IndiGo cancels all departing flights from Delhi, Chennai

IndiGo cancels all departing flights from Delhi, Chennai

Rediff.com5 Dec 2025

Delhi airport operator DIAL said operations of all other carriers remain as scheduled.

Flights delayed as glitch hits check-in system in airports

Flights delayed as glitch hits check-in system in airports

Rediff.com3 Dec 2025

"Microsoft Windows reports major service outages globally. IT services/ check in systems at airports are impacted," as per a message for the passengers at the Varanasi airport.

Tesla Stalls in India as BYD, VinFast Race Ahead

Tesla Stalls in India as BYD, VinFast Race Ahead

Rediff.com10 Apr 2026

Despite India's electric passenger vehicle market experiencing an 83.6% year-on-year surge in FY26, new foreign entrants VinFast and BYD have significantly outpaced Tesla, which struggles with high import duties, a limited retail footprint, and a lack of local manufacturing commitment.

IAF to get indigenous unmanned combat search and rescue aircraft

IAF to get indigenous unmanned combat search and rescue aircraft

Rediff.com8 Apr 2026

The Indian government is planning to develop an unmanned combat search and rescue aircraft for the Indian Air Force, designed to operate autonomously and in challenging terrains.

Bombay HC Grants Bail in BEST Bus Accident, Highlights Lack of Electric Bus Training

Bombay HC Grants Bail in BEST Bus Accident, Highlights Lack of Electric Bus Training

Rediff.com2 Apr 2026

The Bombay High Court granted bail to a BEST bus driver involved in a fatal accident, citing a lack of practical training for operating electric buses.

'When we looked outside, we saw a missile'

'When we looked outside, we saw a missile'

Rediff.com3 Mar 2026

Indians returning from the Middle East share their experiences of fear and uncertainty as the conflict between the US, Israel, and Iran disrupts travel and daily life, leaving many stranded and facing financial strain.

VinFast targets 75 dealerships by 2026, expands EV ecosystem in India

VinFast targets 75 dealerships by 2026, expands EV ecosystem in India

Rediff.com30 Mar 2026

Vietnamese automobile major VinFast is rapidly expanding its retail network in India, aiming for 75 dealerships across 60 cities by the end of 2026, while also building a comprehensive EV ecosystem.